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Students and Parents Schools and Financial Aid Officers

1-800-233-0557

Monday to Friday, 7:30 AM to 9:00 PM (ET)

Except major holidays

1-800-443-0646

Monday to Friday, 7:30 AM to 5:00 PM (ET)

Except major holidays

For faster service, please select the link that best describes your situation so we can direct you to the correct department:

eCommunications Center

Our representatives will handle your AES customer service and support questions or comments.

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  • Make a payment?
  • View your payment history and billing details?
  • Get your reportable tax information?
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